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Privacy Policy

Last updated:

Overview

RentGuide ("we", "us", "our") operates the website at rentguide.io. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data. We've tried to write it in plain English. If anything is unclear, email us at privacy@rentguide.io.

Short version: we don't run analytics, we don't drop advertising or tracking pixels, we don't sell your data, and we don't ask you to create an account or hand over an email address to browse the comparisons. The only data we routinely handle is standard server log information (IP address, browser type, timestamps) generated when any website is requested.

Information we collect

Information collected automatically

Like every website on the internet, our web server records basic information about each request:

  • IP address of the requesting device
  • User-agent string (browser type and version, operating system)
  • Date and time of the request
  • The page or resource requested and the HTTP response code
  • Referring URL, if your browser sends one

These logs are kept for a short period (see Data retention) for security, abuse prevention, and debugging.

Information you provide

Our public pages don't include sign-up forms, contact forms, comment sections, newsletters, or account creation. If you email us directly, we receive the contents of that email and process it for the purpose of answering you.

Information we do not collect

  • We do not run Google Analytics, Meta Pixel, or any third-party analytics or advertising tracker on the public pages.
  • We do not collect precise geolocation data.
  • We do not collect biometric data or government identifiers.
  • We do not knowingly collect information from children under 13.

How we use information

We use the limited information we collect to:

  • Operate, maintain, and secure the website
  • Detect and prevent abuse, fraud, and technical errors
  • Understand which categories and offers are popular so we can improve what we show (this is done by reading aggregate server logs — we are not profiling individuals)
  • Comply with legal obligations
  • Respond to your direct emails

How we share information

We do not sell or rent your personal information to third parties.

The limited information we collect is handled by:

  • Hosting and infrastructure providers that operate the physical servers and network the site runs on. These providers process data only to deliver the service (e.g. routing your request to our server, serving TLS certificates).
  • Affiliate partners when you click an outbound link. See Affiliate links below.
  • Law enforcement, regulators, or other authorities, but only where we are required to by valid legal process.

Cookies and similar technologies

The public RentGuide site does not set any tracking or advertising cookies. The only cookie our site sets is a strictly-necessary, server-signed session cookie used by the private admin area at /admin, which is not used by ordinary visitors.

When you click a link to an affiliate partner's site, that partner may set its own cookies and use its own trackers — those activities are governed by their privacy policy, not ours.

You can block or delete cookies in your browser's settings at any time without affecting your ability to read the comparisons.

RentGuide is an independent, advertising-supported website. Some or all of the offers that appear on our comparison pages are from third-party advertisers from which we receive compensation. For example, we may receive compensation when you click a link, when an application is submitted, or when an account is opened. See our full Affiliate Disclosure for details.

Your rights

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete information we hold about you
  • Opt out of the "sale" or "sharing" of personal information (we do not sell or share, so there is nothing to opt out of, but you can confirm this)
  • Lodge a complaint with a data protection authority

To exercise any of these rights, email privacy@rentguide.io from the address you'd like us to respond to. We aim to respond within 30 days. We may need to verify your identity before responding — for example by confirming details only you would know.

California residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you specific rights:

  • Right to know what categories of personal information we collect and how we use them.
  • Right to delete personal information we hold.
  • Right to correct inaccurate information.
  • Right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.
  • Right to limit use of sensitive personal information. We do not collect categories of sensitive personal information.
  • Right of non-discrimination — exercising any of these rights will not change the services we provide to you.

We honor the Global Privacy Control signal. Because we don't engage in sales or cross-context behavioral advertising, sending a GPC signal results in the same treatment we already give everyone: no tracking, no sale, no sharing.

See our Your Privacy Choices page for the dedicated California notice and a one-click summary of your options.

EU / UK residents (GDPR)

If you are accessing the site from the European Economic Area, the UK, or Switzerland, the General Data Protection Regulation may apply. Our lawful bases for processing the limited data we handle are:

  • Legitimate interests — operating, securing, and improving the website (e.g. retaining short-lived server logs to detect abuse). These interests are balanced against your privacy interests; we collect only what we need.
  • Consent — only where required, such as if we add optional features in the future that would require it. We will not roll out cookie-consent-required features without first asking.
  • Legal obligation — to comply with applicable laws.

You have the GDPR rights of access, rectification, erasure, restriction, portability, objection, and to withdraw consent (where consent is the basis). To exercise these, email privacy@rentguide.io. You also have the right to lodge a complaint with your local supervisory authority.

Data retention

We retain server logs for no longer than is necessary for security, abuse prevention, and debugging — typically 30 days, after which they are deleted or rotated. Email correspondence is kept for as long as needed to answer your questions and meet our record-keeping requirements.

Security

The site is served over HTTPS using TLS certificates issued by Let's Encrypt. Our admin area is behind a password-protected, HTTP-only, same-site cookie session. We take reasonable steps to protect the limited data we hold, but no system is perfectly secure — if you suspect a vulnerability, please email us promptly at security@rentguide.io.

Children's privacy

RentGuide is intended for an adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

International users

Our servers are hosted in the United States. If you access RentGuide from outside the United States, you understand that your request and the limited information described above will be processed in the United States, which may have different data protection rules than your home country.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects when the current version took effect. Material changes will be flagged on the home page or via a notice at the top of this page for at least 30 days.

Contact

Questions, requests, and complaints about privacy: privacy@rentguide.io.

Security reports: security@rentguide.io.